Privacy Policy

Data Controller

The entity responsible for collecting, processing, and protecting your personal data on this website is:

Company Name

TerraNode Tech d.o.o. za usluge

Registered Address

Bilogorska ulica 14, 33000 Virovitica, Croatia

Company OIB

33120107919

Contact Email

info@terranodetech.hr

Information We Collect

We only collect personal information that you voluntarily provide through our website contact form, as well as technical data required for website security and analytics.

• Identity Data: Full name.
• Business Data: Company or organization name and the subject of your inquiry, where provided.
• Contact Data: Email address.
• Communications Data: Any details, operational challenges, project requirements, or other information you include in your message.

Purpose and Legal Basis for Processing

Under the General Data Protection Regulation, we process your personal data based on the following legal grounds:

We do not use your personal data for automated decision-making, automated profiling, or unauthorized marketing campaigns.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. This normally includes the duration of communication regarding an inquiry or the active lifecycle of a subsequent business relationship.

If no business relationship is established, contact form data is deleted within 24 months, unless a longer retention period is required to comply with legal, accounting, tax, or regulatory obligations.

Third-Party Sharing and Security

Infrastructure and Hosting

Personal data collected through this website is processed using servers located within the European Union and managed by our hosting provider, MyDataKnox, operated by SETCOR d.o.o.

Confidentiality

Your data is treated as confidential. We do not sell, rent, lease, or trade personal information to third parties for commercial or marketing purposes.

Technical Protection

We use appropriate technical and organizational security measures, including SSL and HTTPS encryption, to reduce the risk of unauthorized access, interception, alteration, disclosure, or loss of personal data.

Cookies, Server Logs, and Web Analytics

Essential Cookies

This website may use essential cookies required for security, consent preference storage, and basic website functionality. Essential cookies cannot be disabled through the website's consent settings.

Standard Server Log Files

Our hosting infrastructure may automatically collect temporary technical data in server log files. This may include IP addresses, browser types, operating systems, referral URLs, requested pages, access timestamps, and server response information.

This processing is based on our legitimate interest in monitoring cybersecurity, blocking malicious traffic, diagnosing technical problems, and maintaining platform stability.

Google Analytics

With your consent, this website may use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies and similar technologies to help us understand how visitors interact with the website.

Analytics information may include pages viewed, device and browser characteristics, approximate location, website interactions, referral information, and analytics identifiers.

Google Analytics is not activated until you provide consent for analytics cookies. You may reject analytics cookies or change your preferences at any time through the website's cookie settings.

Your GDPR Rights

Subject to the conditions established by applicable data protection law, you may have the following rights:

• Right of Access: Request confirmation of whether we process your personal data and receive a copy of that data.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data where the applicable legal requirements are met.
• Right to Restriction: Request that processing of your personal data be limited in certain circumstances.
• Right to Object: Object to processing based on legitimate interests.
• Right to Data Portability: Request your data in a structured, commonly used, machine-readable format where applicable.
• Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of processing performed before withdrawal.

To exercise any of these rights, contact us at info@terranodetech.hr .

Supervisory Authority

If you believe that our processing of your personal data violates applicable data protection law, you have the right to submit a complaint to the competent supervisory authority.